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Community Activity
Error code IPC6023
Good evening, As no one in EE seems to really worry about customer support I'll try posting on here. I moved house on the 18th Oct, was already a BT and EE customer. Along with 3 mobile phones on EE. 10 years of custom. Anyways had my packaged "Upgra...
Inclusive extra ? Has it been changed
I have a plan that has an inclusive extra so I can use my phone in Canada USA and Australia this worked in Canada a year ago but I’ve just got to Australia and It is not working ? ee app is down at the moment
EE TV app has stopped linking to my BT box
Since the latest EE TV app update, the app will not connect to my BT recordable TV box. I do not subscribe to any BT tv , but I was always able to select freeview programs from the app and send the record request to the box remotely. Advice required...
Abroad but can't purchase roaming pass
Hi,I'm currently in NZ. I received the text from EE on landing with the link to purchase a roaming pass. However it says to turn off WiFi. When I do that the link fails with no Internet connection so I can't access it to buy a pass.I have data roamin...
Resolved! Problems reconnecting to ee network when abroad
I'm abroad and been using a local SIM2, tried to switch back to my EE SIM1 and it seems to connect to the network ok with data and text working but I cannot make any voice calls on the mobile. Is there a settings change required? I have removed the ...
Returned kit but EE saying not received
Hello,I have returned my kit after closing my account, however I’m receiving emails that I’ll be charged £85. I have the tracking proof to show it was delivered to them, but as I’ve moved abroad I cannot call their customer service. Is there an email...
Resolved! Zone 1 pass not working
I have bought 5 zone 1 passes whilst on holiday in Australia but 2 of them aren’t working. Is there something we’ve not turned on?
Subscription packs question
So im new to EE I Keep seeing subscription packs and I bought the £15 one sense unlimited texts and calls are useful I keep hearing from people who try to renew it but were unable to even if they have enough money or credit So can I ask if I stop a r...
Direct debit
I want to set up my direct debit
Resolved! Email Warning not from EE
I just had an Email from EE,EE@messages.ee.co.ukBut its notBeware of Scams dont click on the link and report Spam
