Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

smart hub router set up

Kateab
Investigator
Investigator

‎14-03-2025 08:34 AM

I am setting up my new smarthub router but getting stuck at checking the firmware stage - page goes blank. I assume that i can upgrade firmware by going straight to the router through a browser and using the admin password. What is the IP address?

0 Helpful
2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

‎14-03-2025 09:00 AM

@Kateab   there is nothing you can do to update the firmware, it happens automatically if needed when connected directly to the internet.

yOU CAN LOG INTO THE ROUTER AT 192.168.1.254 USING THE DETAILS ON THE CARD ON THE BACK OF THE ROUTER.

XRaySpeX
EE Community Star
EE Community Star

‎14-03-2025 09:29 AM

There isn't a firmware stage to get stuck at. Where are you looking?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP