06-10-2026 11:58 AM - edited 06-10-2026 11:59 AM
"Full Fibre is in high demand in your area. Our engineers are working to get your property ready. We'll keep you posted and confirm your appointment date soon.,"
does this many in dates including the pre visit date is wrong r is just the fibre install date im asking as previsit is next week
"Please be aware your broadband engineer appointment is only a provisional date at the moment. We're confirming this appointment with our engineers which can take up to five working days, we'll be in touch once confirmed."
Solved! See the answer below or view the solution in context.
06-10-2026 04:29 PM - edited 06-10-2026 04:30 PM
06-10-2026 05:18 PM
@JimM11 wrote:they also sometimes pull a fibre in leave it all coiled up on your external wall
Looks like it already is :"UG pre-built to curtilage".
06-10-2026 05:25 PM
@XRaySpeX Curtilage does not mean it's on an outside wall of a building per say. Would be zero need for an engineer visit.
07-10-2026 05:59 PM
"Great news!
You're getting closer to Full Fibre. Our engineer has completed the initial assessment of your property"
09-10-2026 02:33 PM - edited 09-10-2026 02:35 PM
09-10-2026 02:43 PM
@shakey19811 Looking like pre-install stage one, get the Fibre up to the outside wall for your home. Civils will be the one arranged to get all they are doing first, if it be digging, trunking laid in or just buried Fibre cable below the surface garden wise. If you are about at home good idea as you will see what they do and were to avoid spading in the future.
09-10-2026 02:46 PM
thank you sorry for the constant questions 😁
09-10-2026 02:52 PM
@shakey19811 No problems, OR got a lot going on all over the country with both FF Full Fibre and the PSTN withdrawl, and if you have a home, neighbour etc like for like then OR will just do similar type installation unless you are the First one then it's make it up as they go along.
09-10-2026 06:27 PM - edited 09-10-2026 06:30 PM
yeah im the first dosent help that the order tracking is all over the place
both digging and install confirmed now