The EE Community

Move from New EE to Sky

My new EE Broadband and VOIP close and cancel on 11th March 2025, but got told last bill would be processed last week and never did, also when you go into Bill it is no longer given an estimate bill, also closethe  Broadband account still lingering o...

How to retrieve an old mobile telephone number

Hi All,   This little damsel in distress is looking for some assistance and advice, or should I say information on retrieving an old mobile number that I once had with EE. I had this number in question approximately 8 years ago!   The number is *****...

ROADEU7D

Hi there,I texted ROAMEU7D and get a success message but I’m not able to connect to internet (no 4G/5G) sign. Are you able to help me out here please?

dificuldade em se comunicar com o ee

It's been more than 10 days since I contracted internet at my residence and I made a change to my current chip plan, making the payment monthly. Until then, everything was very smooth. Everything was done in the store, then in person, where one of th...

I need to talk to someone

They have cut me off even though they haven't taken payment and I can't pay them till Friday 21st March I'm on universal credit yet so I need to talk to a human not over the phone 

I need data

Leaving EE at the end of my contract

Hi, please explain like I'm 5. My contract is up at the end of May (it's the middle of March now)Once it's up, I want out but I want to keep my number.How do I do this, please?Thanks.

Sim

I’ve tried ordering a sim package 2 times but it keeps saying my order has been cancelled why is this? 

EE APP

Anyone else unable to pay their bill via the app or we website. I have been trying since Friday to do this and still can’t!!