15-01-2024 07:05 PM
I ordered Broadband and was given a link for approval T&Cs. But I cannot open the link. Is the link valid? Or I am scammed? Thanks.
https://eu2.lightico.com/Default.aspx?mt...
Access Denied
Cookies seem to be disabled,
Please enable cookies in your browser
15-01-2024 07:14 PM - edited 15-01-2024 07:15 PM
You've truncated the link you were given in whatever msg you received. You need to look under the text indicating the link for the actual URL being sent or to copy everything up to & including the space (' ') after it. That's what the '..' at the end of the text means, that there is more of it to come.
15-01-2024 07:22 PM
Thanks XRaySpeX for the reply,
I deliberately truncated the link because it contains my personal data. When I clicked the full link, it showed "access denied" as shown below.
15-01-2024 07:30 PM
You wanna PM it to me?
15-01-2024 07:57 PM
Posted in open:
@PM2024 wrote:
Hi XRaySpeX
Are you EE Community moderator? Thanks
No, a user like you but who gives much advice to others.
15-01-2024 08:00 PM
Many thanks for spending time to support and advise users like me. Much appreciated! 👍
30-03-2025 10:17 AM
Hi there. I've been having the same issue and can't find a direct answer anywhere. Is this legitimate? The same link also had 'Access Denied'. I asked the EE Message Us platform assistant to send via email. Still looks dodgy! Thanks in advance - any advice/guidance greatly appreciated!
30-03-2025 11:08 AM - edited 30-03-2025 11:09 AM
There are previous threads on here, it's legitimate if you're doing an order. A way of sharing t&c's with you. OP as it state states you'd need to allow cookies for it to work
30-03-2025 11:12 AM
30-03-2025 01:29 PM
That's great news @AH_Sky I'm glad you've managed to speak to us directly and get a definitive answer.
If you need anything else, just let us know 😊
Chris S