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WiFi Hotspot, my clients query.

tomwalsh
Explorer

I have a client who has asked me the below query about EE wifi and I do not know the answer and I am hoping you can help with that and what band its broadcasting live on.

From my client

"There is a wifi called EE Wifi that is being advertised but not on all of the antennas

Can u have a look please?"

Thanks

Background

 I have looked up the wifi hotspots system and I can see it's only live on some locations https://ee-wifi.ee.co.uk/public/ee/find/index.htm 

The client and our booster system is in Wolverhampton WV10, Fallings park area.

The mobile  booster company I work for installed a mobile signal booster 18 months ago, it's a Ofcom approved legal unit and simple re-broadcasts what's outside giving full indoor EE coverage, all antenna are sent the same signal from the amplifier, if it helps here is all the details about the actual  multiboost signal booster and it is broadcast EE on 2 channels 2010MHz and 1800MHz, actual frequencies below

1831.7 - 1876.7

1736.7 - 1781.7

and 

2149.7 - 2169.7

1959.7 - 1979.7

Does anyone know 

  1. a) What frequency band EE wifi hotspots are on?
  2. b) Why when the client is under some antennas he can see EE wifi on his handset at some antenna and not on others, considering all antenna are fed the same  signal from the mobile booster and all give good mobile phone coverage in general, but for some reason only some show wifi available, it is the IT managers handset, so it is the same handset under each antenna.

It's possible the wifi showing up under some antenna is not related to the booster itself, but without the booster the building has no signal so I feel there has to be some connection. Signal outside is perfect and only reason there is an issue indoors is the building is metal cladding.

Anyone any ideas?

Tom

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

The public EE WiFi network has nowt to do with the mobile network & mobile antenna that you seem to be describing. It broadcasts a WiFi signal on the 2.4, 5 & 6 (most recently) GHz bands. In many cases it is provided from EE & BT users' own BB routers.

You may see the bands being transmitted individually by your local nodes by use of a WiFi Analyser such as inSSIDer or Wi-Fi Inspector.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star

The public EE WiFi network has nowt to do with the mobile network & mobile antenna that you seem to be describing. It broadcasts a WiFi signal on the 2.4, 5 & 6 (most recently) GHz bands. In many cases it is provided from EE & BT users' own BB routers.

You may see the bands being transmitted individually by your local nodes by use of a WiFi Analyser such as inSSIDer or Wi-Fi Inspector.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

WiFi uses a diff part of the spectrum from you & your boosters.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@XRaySpeX Not sure if it's different your location but EE WiFi only transmits on the 2.4Ghz band this location, but will check the other legit hotspot next time i am passing it!

XRaySpeX
EE Community Star
EE Community Star

@JimM11 : Yes, I guessed that EE WiFi would only use 2.4 GHz from EE/BT routers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Thank you all for replying to my email of request for my client. It is very
much appreciated.
Can you let me know what part of the spectrum as I want to reply to my
client please and if you can confirm please what frequency band it uses. Is
it 2.6ghz or 3.5ghz or another band.
Best regards
Tom

@tomwalsh EE WiFi is a wireless transmitted 2.4Ghz from a EE/BT router, it has NOTHING to do with mobile in the slightest!

XRaySpeX
EE Community Star
EE Community Star

@tomwalsh : EE WiFi operates over the 2.4 GHz band, mainly from EE/BT BB users' own routers & e.g. the petrol station down the road which is presumably also part of EE's WiFi Coverage Boost 

It takes up no part of the mobile phone spectrum.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

2.4 GHz Band.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ok - client was thinking it was in some, but not all the signal booster DAS
and I said I would investigate as I don’t know enough on the WiFi - still
strange, I’ll maybe go to the site and check things myself as it is very
unusual if what you say is correct that it would be at some antenna but not
all ….. thanks for jumping in. Sorry one last question. Are you 100% on the
band and the fact it’s not part of the mobile spectrum anywhere ? Tom

Leave it be then - thanks tom