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WiFi Extenders 6

Iipboss
Explorer

‎29-03-2026 05:40 PM

I have a great speed to my hub and have a modern 4 bedroom house. Nothing unusual no 3 feet thick walls or any massive electrical interference. However I have some areas where my signal is weak, the kitchen and garage mainly.  So I purchased some extenders. I didn’t want to rent and pay each month so bought new ones from eBay seller.  They do work however don’t stay blue for very long and are usually showing solid orange.  I can move any closer one is only in the next room and still orange.  I have tried to re-pair but still end up with orange.  Is there anything else I can do?  All suggestions welcome as I would like to get a solid connection to garage (ring cameras and EV charger) thank you. 

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4 REPLIES 4
JimM11
Community Hero
Community Hero

‎29-03-2026 05:46 PM - edited ‎29-03-2026 05:48 PM

@Iipboss Here is all the help below! Do also check that you have matching models to the Hub 6 / Smart Wireless 6 devices.

https://ee.co.uk/help/broadband/getting-started/setting-up-smart-wifi


https://ee.co.uk/help/broadband/fix-problem/fix-problems-with-smart-wifi

Device Help | EE

 

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XRaySpeX
EE Community Star
EE Community Star

‎29-03-2026 07:00 PM

Did you make sure that you matched the WiFi Extenders you bought in the grey market to your router?

  • EE Smart WiFi 6 + to EE Smart Hub 6 +.
  • EE Smart WiFi 7 + to EE Smart Hub 7 +.
  • EE Smart WiFi 7 Pro to EE Smart Hub 7 Pro.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Iipboss
Explorer
In response to XRaySpeX

‎29-03-2026 07:05 PM

They seem to work fine when near the hub but when moved to the garage and kitchen they go orange 

0 Helpful
JimM11
Community Hero
Community Hero
In response to Iipboss

‎29-03-2026 07:14 PM

@Iipboss As soon as you disconnect and move them with NO Ethernet connection then they will transfer operation into a wireless backhaul operation, so there for now the requirement is that both the 2.4/5Ghz frequency channels must be able to reach from the Hub to the Smart Wireless devices, the easiest way to test is have the device off, walk away from the hub, place the mobile and see when you lose the connection device/hub, then 15' more place the smart wireless at that position, power it up and see if it connects and goes Aqua on the Extender.

Use the web manager interface and in the advanced wireless section see what the Extenders tab is showing you. http://192.168.1.254 to get on the Hub!

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