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Wi-Fi extender for Smart Hub Plus

Speedbird20
Investigator
Investigator

I need to improve the wifi in one part of my house and I refuse to add a further £10/month to my broadband bill for an EE range extender, so what are the options? (Why won't EE just sell me one!)

Are there any recommendations for extenders I can buy?

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Speedbird20 

Wireless access points, powerline adaptors all can be purchased from amazon. 

Have you checked your wifi channels. There are are some good apps for this to check conflicts and signal quality.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

The Smart WiFI + is not £10 pm any longer if it's not included in your BB plan. You can now buy 1 to 3 Smart WiFi+ for £100 outright. Some BB plans, Full Works & Busiest Home, include it. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

The guy I spoke to this morning told me it was £10/m as I'd have to upgrade to the Full Works Package.

Any idea how to order directly? The link above talks about their £100 money back guarantee.

JimM11
Brilliant Contributor
Brilliant Contributor

@Speedbird20 When you know what/which is required to be done post back, had a quick look but could not see anyway to direct purchase a Smart Wi-Fi device outright. Know it does not directly answer your question.

£10 pm may very well be the differential in upgrading to Full Works but that's not just buying Smart WiFi + on a monthly basis. There's a whole lot of other extras.

Why not phone CS & try to order it, referring to the page I posted?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP