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When will my broadband activate?

Navmika-86
Explorer

‎30-09-2026 12:30 AM - last edited on ‎30-09-2026 08:24 AM by

I want to know what date is my ee broadband due in October. My new fiber smart hub 6 broadband will be delivered tues 6 October and I have engineer coming fri 9 oct between 8am to 1pm

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3 REPLIES 3
Navmika-86
Explorer

‎30-09-2026 12:31 AM

I want my new billing date to be changed to 6 every month 

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XRaySpeX
EE Community Star
EE Community Star

‎30-09-2026 12:38 AM - edited ‎30-09-2026 12:40 AM

@Navmika-86 : Your new EE BB install should be completed by midnight 9 Oct.

Your billing date will probably be 9 Oct with payment due about 16 - 23 Oct. You'll need to call CS if you want it changed.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ali_A
EE Community Support Team
In response to Navmika-86

‎30-09-2026 09:00 AM

Hi @Navmika-86 

To change your Broadband Bill / Payment date, please visit Change your EE Direct Debit date or details | Help | EE

Ali 

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