Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Using custom DNS HUB PRO WiFi speed test drop FTTP

FAM0422UK
Established Contributor
Established Contributor

‎13-01-2026 04:32 PM - edited ‎13-01-2026 04:34 PM

Hey Everyone HNY,

When using custom dns for example 1.1.1.3 cloudfare family insted of EE Parental control default DNS. 
When i run a speed test my spped is around 600/700 but when i revert back to default dns im getting 900? 

My ping is stil the same but why would this be? 
Chat GPT said it is normal to expect this happening on a FTTP using custom DNS as Hub 7 struggles is this true? 

The speed test on app shows full speed to the EE router but the WiFi speed drops on my device when using custom DNS but is better on default

0 Helpful
3 REPLIES 3
Ewan15
Expert Contributor
Expert Contributor

‎13-01-2026 04:40 PM

@FAM0422UK  I have been using Quad9 for a month or so now. I regularly check speed and get around 950 on average. So I would say using different DNS doesn't appear to make much of a difference.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband.
XRaySpeX
EE Community Star
EE Community Star

‎13-01-2026 06:05 PM

What are you running this speed test on?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
FAM0422UK
Established Contributor
Established Contributor
In response to XRaySpeX

‎13-01-2026 06:12 PM

iPhone 15 

I have checked dns leak and I am using correct servers on each test BT and Cloudfare

0 Helpful