Upgrading to 1.6gb from 900mbps

[Colesey]

Having read it is now possible to get 1.6gbs package with EE TV, I was wondering if anyone has been able to upgrade from a lower broadband tier to 1.6gb while keeping their existing EE TV plan?

[Minkey1]

@JimM11 

🎯😂

[garybs29]

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@Minkey1 wrote:

@Ewan15 

With the greatest will in the world, a desire from existing Fibre 900+TV customers to upgrade the 900 to 1.6 will not be unusual. That EE seems unable to accommodate it without a load of manual work (likely to be refused) says more about EE than its customers.

Why *is* so much of EE disjointed? A modern day tech company unable to run joined up systems? Between BB and mobile, I used to think EE operated as 2 companies. I’m beginning to wonder whether 2 understates it🤷🏼

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Please let us know what experience you have of bringing multiple different systems together, I'm sure any help you can provide may be gratefully received.

[DarrenDev]

See my use of "currently" in the messages.

It wasn't possible to order TV on 1.6Gbps broadband, but now it is - because the ordering system was upgraded.

Work is still underway on all the other product combinations.

It affects the bills of millions of customers, spanning back decades of product combinations, so it's not going to be rushed out unsafely, for the small number of customers who want it.

[Minkey1]

@garybs29 

4 multi national company mergers. On the 5th, I took VR.

You?

[JimM11]

@DarrenDev Precisely, the small number off customers who want it, looks like the can off worms opened up and everyone is wanting to run the EE business... It will all get there in the end.👍

[Reign_in_Beard]

Definitely regretting replying now.

[JimM11]

@Reign_in_Beard And to think the full moon was at the beginning off the Month so can't blame that one also!😶👍