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Trying to pay broadband bill

grahamcraig1980
Investigator
Investigator

‎13-03-2024 10:48 AM

 
0 Helpful
2 REPLIES 2
David-M
Former EE Employee

‎13-03-2024 01:25 PM

Hi @grahamcraig1980 and thanks for the post.

I'm assuming your tying to pay the bill online? If you're having problems paying that way your best bet would be to call the customer service guides on 0330 1234 150. You could also discuss setting up a direct debit.

Cheers

David

XRaySpeX
EE Community Star
EE Community Star

‎13-03-2024 05:01 PM

@grahamcraig1980 : Don't you have an auto payment method already set up? You should.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful