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Trial

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Robert210183
Visitor

‎10-03-2026 08:56 PM

I have been part of  what I seem to remember is Migration trial for some time. There is nothing active on my trial account but my bill is paid every month but not by me. Is there someone human I can talk to to find out what is going on with my account?

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Lesley_W
EE Community Support Team

‎11-03-2026 11:18 AM

Hi @Robert210183 

Thanks for coming to the community.

Once in your trials account, there is a contact us option in the top left drop down. This is the only way to get in touch if there isn't a specific trial showing on your account under the feedback section. 

Hope you get sorted.

Lesley

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JimM11
Community Hero
Community Hero

‎11-03-2026 09:02 AM

@Robert210183 Have you tried just calling EE Customer Service?

Contact Us | Help & Support | EE

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Lesley_W
EE Community Support Team

‎11-03-2026 11:18 AM

Hi @Robert210183 

Thanks for coming to the community.

Once in your trials account, there is a contact us option in the top left drop down. This is the only way to get in touch if there isn't a specific trial showing on your account under the feedback section. 

Hope you get sorted.

Lesley