cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TL-WPA8631P KIT and EE

staituk1
Explorer

Hi am wondering if you can help,  i have the TL-WPA8631P KIT,   .

 the specs says "

  • AC1200 Dual-Band Wi-Fi - Extends ultra-fast dual-band Wi-Fi with speeds of up to 867 Mbps on 5 GHz and 300 Mbps on 2.4 GHz*"

but my wifi not any better.  i have them set up so they have the same SSID, and all the light are on that are meant to be,

does anyone know what i have done wrong or have i bought the wrong thinks and should have got wifi extenders?

thanks

9 REPLIES 9
JimM11
Community Hero
Community Hero

@staituk1 You will only get as good as the Electrical Power cable circuit's in use, so if using upstairs / downstairs etc expect nothing more than 100Mb/s speed in total, what are you getting speed wise, try them same floor and about 30' apart and speed test again, you will have to look at the Tp-Link software to see the device is connected on the correct wifi though since you kept the same name! This is what you need to read, and DO NOT have anything but connected DIRECT on the mains power socket's only, extensions are a NO NO....

What is Powerline? | Powerline Adapter | TP-Link United Kingdom

Hi Jim,

 

 thanks for your reply,  it is not so much the speed, it is i have not no difference to signal strengh,  so for example,  i have one of these  near my front door,   i have jut installed a ring doorbell and it is saying  there is very poor signal strengh,

 

 i would have thought that since the powerline/ wifi  booster is near the signal would have been good,  it is is like it is trying to connect direct to the router and not   via the powerline which has the same setting as the router

@staituk1 I use the WPA4220 for the Ring doorbell, it is a designed wifi 4 device, if the Ring doorbell CANNOT be attached direct to it because the route to the Hub is better, you will have to give it a different SSID name for it to hook onto the 2.4Ghz name. You may also have to look at the Ring, Device Health then the signal strength RSSI value, i am at 45 which is excellent, after that scroll down and reboot this device which will make the ring go look for the signal, if your RSSI drops lower number then you may have jumped onto the TP.... Lower the better number wise. 60 plus you are in the danger area.

i tried giving it a differen ssid,  but still the same,  ,  will have another go tomorrow,  failing that i might get an EE extender

@staituk1 Switch the EE Hub off, and reboot the Ring, looking at the RSSI Values. I am going through a Triple Glazed Front door but the WPA is no more than 6 to 8 foot away from it!

Attached screen capture when cleared for viewing you will see it.

Screenshot_20260625_235018_Ring.jpg

Ali_A
EE Community Support Team

@staituk1 

When you changed the SSID, did you also go through the set up steps again on your RING doorbell so the WIFI pairs with the new SSID? 

Ali 

JimM11
Community Hero
Community Hero

@Ali_A Really should be no need to do that when the Ring is already attached to the SSID he has in use, the main should not be on WPA3 but it is possible, just not sure if WPS was used on the initial setting for his TP-Powerline, never had one single issue with Ring Doorbell or the Camera and been on the EE Smart Hub 6+, then back to the Sky SR203 and then onward to the vodafone Powerhub, occasionally when i need the power socket were the WPA4220 of mine is, Ring jumps over to the Asus AP but the signal is just to weak to operate well and the RSSI jumps up into the 70's, quick reboot for the Ring forces it back onto the WPA and back down to 45, just works away there very well.....

Extender may be the way for the OP to go, hopefully the new FW is making them mesh easier than before!

Ali_A
EE Community Support Team

Hi @JimM11 

If OP has changed SSID of the extender only, the doorbell will not automatically connect to the new extender SSID until he has paired it, just the same as it wont connect to any other WIFI until paired, since he has not yet paired directly to the extender already.  
Your suggestion to change the SSID for the extender is great, but OP would need to pair the doorbell to the extender new SSID. 

As you say, new firmware should make things easier. 

Ali 

JimM11
Community Hero
Community Hero

@Ali_A It's a TP-Link Powerline device connected Ethernet to the EE Hub, NO EE extenders in use as yet!