Our broadband randomly turned off 3 weeks ago
We've been on the phone with EE countless times, they've told us many times that they're talking to openreach, but it seems every single time we call up that we're told a different story
First it was an upgrade that we said we didn't want, then it was due to an old phone number, now they're blaming a stuck order
Openreach have been aware of the issue but nothing is being done, and we're being quoted 5 days waiting time each time we call - I understand this is probably just the default SLA, but this is getting silly now
I've also received more than 5 "resolution" texts, which just add insult to injury
Is anyone able to help any more than people on the phone already have??
