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Streaming services buffering

RyanGreeley
Investigator
Investigator

Hello, changed over to EE from virgin about a month ago and the router stays online and connection stays on but on every streaming app it buffers almost every video/episode, struggles to load up thumbnails. Can anyone help with this?

1 SOLUTION

Accepted Solutions
RyanGreeley
Investigator
Investigator

wireless 255mbps download 55.8mbps upload. Just had a call from someone at EE and he has had a look into the settings on the router. So far its working fine. 

View solution in original post

4 REPLIES 4
JimM11
Community Hero
Community Hero

@RyanGreeley Wired or wireless wifi connection for you streaming?

bristolian
EE Community Star
EE Community Star

And what speeds are you achieving, over wired and/or wireless?

Use https://www.speedtest.net/ 

RyanGreeley
Investigator
Investigator

wireless 255mbps download 55.8mbps upload. Just had a call from someone at EE and he has had a look into the settings on the router. So far its working fine. 

@RyanGreeley Glad it's all working ok again!