Community Activity

Contract

@eehelp i got a contract you took £50 however never sent me a email or anything to confirm. However money was removed from my bank account 

Cant set up online

My date of birth is the wrnd month on the ee app, but the tech guys say they have the correct one, I can't change it on the app, and if it can't be changed I can't link my account and view my bills etc. Help!!!

Resolved! Live Chat

How do i access live chat please?

CPNE35 by Visitor
  • 2687 Views
  • 20 replies
  • 6 Helpful

No data

Showing as having no data  on phone this morning, but have not used. Is there an issue?

DKVL by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

404 Page not found

Ordered a phone. Paid the £30 upfront payment then went to 404 page not found and I’ve had no email confirmation!! What happens now? 

EE Perks - Retrieving password !

I am trying to log in to EE Perks but have forgotten my password. I have entered in my e mail to retrieve the password but i get no reply. This has been going on for days. How do I reset the password?

AJO676 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Unable to make or receive calls in China

Hi, hoping an EE moderator or anyone else can suggest any ideas here.Currently in China and I have the Full works extra roaming pass thing, so I get inclusive roaming here. Data is working fine, and I was able to make calls when I landed here 2 days ...

Scam??

I placed my order yesterday morning, I also have had no emails or any contact to let me know what's happening but they still took £30 from my account. My order number doesn't work either. Is this a scam

Maxi88 by Explorer
  • 20 Views
  • 2 replies
  • 0 Helpful

Live Chat

Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call?? 

Dizlowe by Contributor
  • 385 Views
  • 15 replies
  • 5 Helpful

Resolved! Mobile Broadband Data

Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...