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Closed account

says my accounts be closed for about 4 months now,, i had the  contract for a while and cant see my data and calls on the app obvs and cant see when my contract ends or anything but still getting charged 

Pocket Landline

Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...

ee app and website suggestion

I have a important suggestion for the EE app and website security Pain when you click on a person in the top corner I click on fing that looks like a person when I have clicked on it, I click onto login and security scroll down to where it says two f...

c1992 by • Established Contributor
  • 9 Views
  • 0 replies
  • 0 Helpful

Leaving a review

Hi there!I had a great experience over a month ago and the agent was extremely helpful and solved my issue (no service for a month) and he managed to solve it in minutes after other agents had no clue how to fix. I’d really like for this to get back ...

Online ordering

Order on EE website for a change to pay monthly with IPhone 16 pro max desert 256gb and paid £30 upfront, the money was instantly deducted from my account but was then just taken to an error screen with no confirmation email or texts. Money gone from...

Mini tv box won’t stay connected

Hi , I have one main box and one mini. it’s seem my mini box will not stay connected I’ve only had for four weeks and have had to do a factory reset 4 times already! It’s this a known issue 

Resolved! Add descriptions to numbers

Hi there. Is there anyway to add names/photos to know who's number is who's on the EE app / on the website? Right now it just shows a default profile picture as well as the number when looking as spend caps, and when on the management page for the li...

zawy1 by • Explorer
  • 30 Views
  • 3 replies
  • 1 Helpful

Changing account name but not banking details

HiI'm wanting to change an account to be in my name but not the banking details that are in the name of a family member as he is elderly and it makes stuff easier if talking to customer service or in store etc. I'm hoping to go to local EE store tomo...

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