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Sending mass email

RonP2
Investigator
Investigator

‎20-08-2026 10:20 AM

I have recently switched from PlusNet to EE for my broadband, and all seems to be working fine.  However, I do have one problem which may or may not be related to the switch.  I am a committee member of a local club and I regularly send out mass emails to about 500 members (club news, monthly magazine, etc.)  I use Gmail for this and, prior to the switch, everything was fine.  But since I set up the new EE router, when I carry out a mass email operation I receive notifications from the Mail Delivery Subsystem telling me that several of the messages have not been delivered.  A typical such message is "BST, policy (3.2.1.1) - Your message looks like SPAM or has been reported as SPAM".

All the non-delivered messages are to @btinternet.com addresses, although some to these addresses do go through.  Very odd!  Could this be related to my recent change to EE?  If anyone could suggest a solution I would be very grateful.

 

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10 REPLIES 10
RonP2
Investigator
Investigator
In response to FoxRadio

‎21-08-2026 01:04 PM - last edited on ‎21-08-2026 01:42 PM by EE Community Moderator

Hi there



Thanks for your response. I've not tried sending individually yet, but I
will do and let you know. Incidentally, I already send in batches of 250.



I always send individual messages via Outlook but I found that sending these
mass emails always triggered too many undeliverable messages. However, when
using the Gmail webmail site instead, I never got a reject until I changed
my broadband to EE last week.



Regards

Ron (RonP2)

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