Seeking clarification of the £300 cancellation fee offer

Gewber
Visitor

I'm currently with Virgin and have about 6 months left on my contract that includes broadband, every TV channel and a landline and I would like to switch to EE but only for broadband, I no longer want a TV or landline service. Would the EE offer of covering up to £300 of the early termination fee from Virgin cover my whole contract or only the broadband part of it?

Thanks

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Gewber  Just the broadband part I believe. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Gewber  Just the broadband part I believe. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Gewber : EE will only cover up to £300 of the early termination fees of the products that you actually move to EE, not of the products you leave behind.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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