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Rubbish service

Stuart126
Visitor

What sort of company set up a fibre contract, send an engineer who puts fibre in the house only to find there is none on the street.

Then no communication to let me know what is happening !!

**bleep** SHOWER

2 REPLIES 2
James_B
EE Community Support Team

Hi @Stuart126,

Welcome to the EE Community. 🙂

I'm sorry to hear there has been a problem with your installation.

Please get in touch with Customer Care so a member of the team can help.

James

XRaySpeX
Grand Master
Grand Master

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)