Router ain’t connecting

[Kunleowa]

My internet router ain’t connecting  to my phone what is wrong with my EE internet can I just go back to BT it was much better.

[Chris_B]

@Kunleowa   Have you entered the pass phase to join the router on your device? 

[Leanne_T]

Hi @Kunleowa

Thanks for coming to the community. 

Can you connect any other device to your router?

Have you restarted the router and tried connecting again? 

Leanne 🙂