18-04-2024 05:50 PM
I took delivery today of my New EE Smart Hub and Smart wi-fi disc, when I went to box up the BT hub & Disc in readiness for the Jiffy bag to return the equipment, I found I’d lost the wi-fi disc box.
Do I need the box or will the Jiffy bag be sufficient.
Thanks in advance.
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18-04-2024 05:57 PM
18-04-2024 05:57 PM
Yes, that will be fine, @robh661 🙂
James
22-04-2024 04:23 PM
An odd thing happened today, when I got home, I had 2 jiffy bags posted, that isn't the problem, the question is, does it matter which one I use, as one had an EE logo on the returns letter inside and the other had a BT one.
22-04-2024 09:17 PM
Use the 1 that goes with the kit you are sending back.
22-04-2024 10:28 PM
Thanks, I didn’t think switching from Full Fibre BT to New EE Full Fibre, would create so many headaches.
22-04-2024 10:30 PM
Then just look at a few of the threads in this forum.