Return your kit - no longer have it

[Rainbowsaurus]

I have two charges to return my old BT kit after moving to Ee but I no longer have one of the two routers because it has been recycled, how can I avoid being charged?

[Mustrum]

@Rainbowsaurus   there is no account access on here, but if you give customer services a call they should be able to sort something out for you.

https://ee.co.uk/help/contact-ee/account-billing/broadband-landline