13-01-2024 11:40 AM
I'm having the same issue and the tech advisor on the phone doesn't seem to have any clue. Were you able to resolve this somehow?
13-01-2024 03:30 PM
Hi @zebraadam,
Thanks for taking the time to join our Community.
I am sorry that we weren't able to get this sorted for you.
We may need to get our Technical Management Centre to fix this for you. That's where the advisor that you spoke with today, ideally, should have sent this to.
I'll send you a private message so that my team can pick this up and see if we can help or if it does need to go through to them.
Thank you
Daniel-S