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Re: Porting landline number to VoIP provider

Hendy999
Investigator
Investigator

Is there any more information that can be provided regarding the process for porting landline numbers.

 

My have broadband and a landline with EE and in 2 weeks it will changed to have the landline removed. My questions is can the number be ported to a VoIP provider without the current contract being terminated?

 

Thankyou

8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

@Hendy999 :

  • If you port your no. away before your BB is upgraded to be "W/out Landline" it will auto cease your EE BB.
  • After your BB is upgraded to be "W/out Landline" you will have no no. to port out.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks for the prompt reply.

 

It seems like keeping my landline number isn't an option rhat I can progress.

Mustrum
EE Community Star
EE Community Star

@Hendy999  why is your landline being removed in two weeks?

Are you changing to Full Fibre?

Hi,

 

I choose the option "without landline" for my new contract to keep the cost down, but I didn't realize that this meant I would loose the landline number.

Mustrum
EE Community Star
EE Community Star

@Hendy999  ah ok - it is what it says on the tin!

 

When I looked the savings were about £2 per month, but I have at least one person who calls regularly so have kept mine.

 

I guess it is not too late to get in touch with CS so you can include the landline.

XRaySpeX
EE Community Star
EE Community Star

@Hendy999 : How can you expect a landline no. when you have no landline (as it calls itself)? In fact you do still have a landline, in order to carry the BB, but you don't have a no. for it nor a dial tone. It is easier, better & more truthful to think of it a "Fibre W/out Landline Number".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
whiskerp
Skilled Contributor
Skilled Contributor

In truth it's not even "fibre" 😉. It's copper/aluminium alloy (ugh!) to your house from the DSLAM in the "green  box" which can be half a mile away, albeit nearer than the exchange and capable of 80/20 Mbps if you are close. True fibre (or "Full Fibre") gives you 1Gbps.

XRaySpeX
EE Community Star
EE Community Star

Well, @whiskerp , that's what the whole industry wants to call them & who are we to argue?

 

Whereas "Fibre W/out Landline" is peculiar to EE. Elsewhere it is called SoGEA (Single Order Generic Ethernet Access) - bit of a mouthful!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP