cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Confused about deals. Want to keep landline.

Pedro262
Visitor

I’m an EE mobile customer, but with TalkTalk for broadband and a land line. We are still in a fibre to cabinet area, ftc, with copper doing the final stretch.

If I switch to EE for my broadband, will they support my existing landline ?

 

I think EE, BT, talktalk and Plusnet are all commercially related now, but operate separately.

 

I know for sure that at present Vodafone, sky, talktalk and BT still support existing landline lines, but I’m not clear about EE’s capabilities/support, bearing in mind that we do not have fibre to property, ftp, and in the immediate future nobody can provide it.

 

Thanks in advance for any help.

2 REPLIES 2
JimM11
Community Hero
Community Hero

@Pedro262 EE also support landline and DV comms over an OR supplied FTTC connection, so really should not be an issue, but that you will not know until you either call or do an OTS switch, but DO PAY attention to the requested section for Voice Landline Digital Connection, any issues then speak with a EE CS advisor!

XRaySpeX
EE Community Star
EE Community Star

@Pedro262 : Your situation is v. much diff from the OP's. The OP has BB from 1 ISP & a separate landline from BT. If I read you correctly you have both BB & a landline from the same ISP, TT. In fact the BB is hosted on the copper landline.

This is much simpler than the OP. You just migrate both to EE, giving your landline no, & say you want to keep it, using the OTS process. You should be given a digital landline with the same no., even with your BB still being over FTTC.

What does BT Wholesale Broadband Availability Checker estimate for your landline number? Post the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP