Problems with EE app

Bazman64
Investigator
Investigator

I cannot see the menu to bar unwanted phone calls

who do I contact please ?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You need to be looking for Call protect :

  1. Open the EE app or go to ee.co.uk
  2. Go to Plans and Subscriptions.
  3. Choose Digital Home Phone.
  4. Go to Call Protect then Manage.
  5. From the three tabs at the top select Blocked

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

You need to be looking for Call protect :

  1. Open the EE app or go to ee.co.uk
  2. Go to Plans and Subscriptions.
  3. Choose Digital Home Phone.
  4. Go to Call Protect then Manage.
  5. From the three tabs at the top select Blocked

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP