25-09-2022 03:13 PM
My bill increased from £36 to £38.32, anyone know why this is
25-09-2022 03:36 PM
@LeclercSZN was that increase around April ? If it was it’s because of the yearly price increase. Your tariff price isn’t fixed for the duration of that contract it’ll receive an increase each year inline with CPI + 3.9% as per the T&Cs of that contract you agreed too.
25-09-2022 03:41 PM
No, it's the first increase I've had
25-09-2022 03:44 PM
@LeclercSZN Sorry I’ve just realised what forum you’ve posted in.
Are you still within your contract period for your BB ?
25-09-2022 03:57 PM
I'm within the original 24 months yeah
25-09-2022 04:30 PM
@Chris_B : The CPI + 3.9% increase is also applied to BB.
@LeclercSZN : You will need to call CS to query that.