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Port fowarding on Hub Manager doesn't load

wils01
Visitor

‎18-02-2024 07:04 AM - edited ‎18-02-2024 07:23 AM

I can access the hub manager fine; its very slow like. Anyways, I'm trying to port forward on my PC but whenever I click on the tab it gets stuck loading (I am connected via ethernet cable directly in the smart hub). Any suggestions on how to fix it? Thanks.

Edit: I'm getting the error [CHOP3-800] when I access the homepage sometimes.

0 Helpful
3 REPLIES 3
bobpullen
Prodigious Contributor
Prodigious Contributor

‎18-02-2024 11:06 AM

Cliched as it may sound, have you tried switching the hub off and back on again?

XRaySpeX
Grand Master
Grand Master

‎18-02-2024 12:54 PM

The GUI on this router is extremely slow but on mine it does load to tell you that Access Control is managed by the EE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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Eeextra
Visitor

‎24-02-2024 12:51 PM

I'm having the same problem, did you find a resolution to this?

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