Port Forwarding Trouble
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06-11-2024 01:36 PM
Hi!
I use a software called Source Connect - this needs port forwarding enabled to operate correctly. I have configured my settings on the hub (see attached picture). Been through the support with the software company but the port forwarding is not open on the software and something seems to be stopping this.
I tried at a friend's house to ensure it's not the software or laptop that's causing me issues. I configured it there and it worked fine - port forwarding enabled fine. Any software runs very well.
What can I do to enable this to work at home with my broadband? Any ideas on why this is stopping not working. I have had calls with BT/EE and they said I have a static IP address and I'm not part of CGNAT.
Any help would be greatly appreciated,
Bethany
Solved! See the answer below or view the solution in context.
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07-11-2024 09:25 AM
Thank you so much for your reply @bobpullen - the problem is now resolved by using two separate rules, all working correctly and really appreciate your help!
Bethany
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07-11-2024 09:34 AM
Glad to hear it! 🙂

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