Community Activity
Resolved! Re: Remove age restriction and content lock
Hi,I want to remove content lock!Thank you!
Customer service contact - discrimination against ASD
Good afternoon. I wanted to upgrade a PAYE to monthly contract but the website is so bad I can't find the right package. I was dismayed to find that EE does not provide a customer service email or ChatBot option. How is it possible that I can write t...
Resolved! Pi-Hole and Custom DNS with EE Fibre and WiFi Extenders - CURRENTLY INCOMPATIBLE
I have recently joined EE and have the 900 fibre package, and have EE WiFi extenders.My current setup:Router (EE Router) DHCP and DNS DISABLEDPi-Hole. DHCP and DNS ENABLED - the Pi-Hole is providing DNS and distributing IP addresses on my network.===...
"something went wrong on our end" error in the app and online
Has anyone got the "something went wrong on our end" error in the app and online? I have been with EE for ten months and STILL haven't had this sorted. I raised three tickets for this. First one said we are working on it, second one said oh yes th...
Resolved! discovery+Premium?TNT
Good Afternoon, Having just transferred from BT I seemed to have lost my subscription to Discovery+/TNT, a service that is already paid for. (Probably my fault).However, all and repeated attempts to re-activate have ended in total failure with the ...
Smart WiFi Plus - pairing issue
Hello,I've recently changed to EE from BT and received a Smart Hub + and Smart WiFi + Extender as part of the deal. I am after some advice or re-assurance that the Smart WiFi + is working as it's supposed to.EE insists that their app is the best way...
No Internet
They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore.

Resolved! Multiple e sims
Hello is it possible to change the e sim in your phone to another provider temporarily?travelling abroad and EE roaming charges are way to high! So want to temporarily get a different sim from another provider to use and then switch back to ee on my ...
EE Hold Music - March 25
Hi,I’ve looked at the older posts from last year and can’t find the song I wanted… I was on call earlier today and heard a really good song. Anyone know the EE Hold Music playlist as of today? If it helps I was phoning the Broadband Fault team. thank...
It's been three days and I still haven't received my phone.
Hi, I placed an order for an iPhone 16 Pro Max plan three days ago and since then I have received a confirmation of placing the order, what will be the monthly payment for the phone and sim card and nothing else. Who can I contact to find out if it h...