28-07-2023 10:28 AM
I can't open the openreach box ... which socket do I use!
28-07-2023 12:43 PM
Hi @Peterachel
Thanks for coming to the community.
Please see the How do I set up my home broadband EE router? Help page for advice on getting set up 🙂
Leanne 🙂
28-07-2023 02:47 PM - edited 28-07-2023 02:47 PM
Looks like the builder has fitted some sort of Ethernet switch, which is being fed by the OR ONT above. Have you tried connecting the router to 1 of its empty ports?
28-07-2023 03:17 PM - edited 28-07-2023 03:18 PM
@Peterachel it would be worth a chat with the developers or a neighbour.
The black wire seems to be the output of the ONT and goes into your wiring, as already mentioned probably to a central point. In reality it then needs to go to the router.
I beleive your ONT is one of the Nokia ones at the bottom of this BT page, so the box should be able to be clicked open. https://www.bt.com/help/broadband/whats-an-openreach-modem-ont
You could remove the black cable and insert the router one - but it is worth finding out where those other connections go to - ideally to a large ethernet switch so you could have ethernet in every room!
HTH