28-07-2023 04:12 PM
Hi , I have moved from ee broadband to bt broadband with the promise that i would be paying £29.99 a month but my 1st bill is £37.99 ?
thanks
28-07-2023 05:25 PM - edited 28-07-2023 05:34 PM
This is a Community for EE users. You'll have to take up the price of your BT BB with BT. Their Community is @ https://community.bt.com/
BB is charged a month in advance. It's quite likely that your 1st bill includes the few days (8 days by the look of it) from when you went live until your bill date as well as the coming month.