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New EE Router Connections issues

yas79
Contributor
Contributor

Hi 

I am after some help. 

I have had this new hub for a few weeks with the new superfast speed. I have a PC, that was connecting to my previous EE hub without any issues via wifi. Now the PC keeps dropping its signal and at best is only get one bar for wifi and the speeds are very slow with its new hub. All my other devices are OK. 

Can anyone suggest what I can do to resolve the issue? 

2 REPLIES 2
JimM11
Brilliant Contributor
Brilliant Contributor

@yas79 What is your old router model, new router model, and how far from your PC Wi-Fi Device to the router distance wise. Looks like you wireless signal is not reaching the PC or having problem with the device, you may have to place a booster between the 2 devices as your quickest/lowest cost option but more info required.

Thanks for your reply. The old router was the white ee one and the new one is the black ee one. I'm not too sure of the model numbers. The PC is in the same position as it was. The PC and the router are both on the same floor but in different rooms. They are probably 6 or 7 meters apart with only one wall in-between.