16-11-2025 08:35 PM
My broadband has never worked correctly on my computer, phones and tablet work ok , the site really sucks as it says on my phone it's time to upgrade, so click on this to be shown deals, a screen comes up saying there's a problem to ring a number, you ring the number and nobody's there, nothing ever works, I tried sorting it previously but felt like banging my head on a wall , I can't even look at deals or know if I'm in or out of contract as I get automatically logged in to my account to be told nothing works, they are excellent at getting messages to pay them but the service sucks
Solved! See the answer below or view the solution in context.
17-11-2025 10:55 AM
Hi @MartinYork
Welcome to the community.
Please give our customer support team a call. They'll be able to check everything from our side and help you with your problem.
Chris
16-11-2025 08:45 PM
What is the issue with your BB?
16-11-2025 08:47 PM
@MartinYork Just click on the help above, input contact us and follow the prompts!
16-11-2025 08:52 PM
16-11-2025 09:09 PM
@MartinYork I did read it, you said it was working on your phone and tablet, anyhow good luck getting whatever you need done!
17-11-2025 10:55 AM
Hi @MartinYork
Welcome to the community.
Please give our customer support team a call. They'll be able to check everything from our side and help you with your problem.
Chris