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My internet is going on at midnight tomorrow but we are going away

louise431
Visitor

‎18-08-2022 09:29 PM

My internet is being switch on tomorrow at midnight but we are going away 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎18-08-2022 09:36 PM

Have you informed EE you're away?

Do you have a working landline there? Do you already have BB there from another ISP & are moving it to EE? Depending on what BB packages you had before & are having now the eng. may not need to visit you & your BB would be ready when you get back.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Mustrum
EE Community Star
EE Community Star

‎18-08-2022 09:46 PM

@louise431  the wording is normally "any time up to midnight". So depending when you are going away, it may be working before you go - quite often it happens in the afternoon.

What are your concerns?

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