20-11-2024 08:41 PM
Tonight my EE Smart Hub is not recognising itself and is masquerading as my (old) BT hub.
Have to put in its name & pw.
What is happening?
20-11-2024 08:53 PM - edited 20-11-2024 09:00 PM
@Nitonboy You must have selected to do the easy transfer, that is what it does, takes the old name/ password and puts it on you EE Router.
Set up your EE Home Broadband Hub | Broadband help | EE
Reset button on the router, called factory reset. will put it to the OOB settings. Keep fiddling you better learn how to use the HELP above.
20-11-2024 08:55 PM
Ok. I was 'fiddling' about. Can I revert back do you know?
20-11-2024 11:05 PM
@Nitonboy You’ll have to factory reset it, this will put it back to how you got it out of the box. There is a small hole on the router it’s got reset next to it. With it powered on push a pin in it and hold it there for around 30 seconds this will factory reset it.