So apparently my bills now come via EE after upgrading via BT.
However there is no way to view the bill or the broadband / TV package on the EE website or the app, just details of a mobile sim I have had for around a six months. When I try and link a product (the broadband) it says broadband found, we need more details, but it then won’t accept my landline number or my BT or my EE account number - I have tried all combinations and all I get is “please enter a valid billing account number” or “we don’t recognise this landline number”.
All the BT website says is that I’ve had my final bill and no longer a BT customer.
Anyone know how I can actually access my broadband details? Not impressed so far, I didn’t even want to move from BT!
