12-02-2025 08:18 PM - edited 12-02-2025 08:24 PM
13-02-2025 01:49 PM
Thank you, @Mustrum.
13-02-2025 02:01 PM
Thanks to everyone for commenting. Lots to absorb there for someone not technical like myself. Further to the links provided to me above, I found this page: https://www.openreach.com/fibre-checker/my-products - which identified that only two offerings are now available in my area. So it appears the contract I have been sold is for 'Fibre to the Cabinet Broadband' and that, based on the feedback above, my understanding is there's likely nothing I can do about my speed dropping almost 100 mb/s. Which I am very worried about.
13-02-2025 02:08 PM
Thank you, @Matt_124. I appreciate you explaining that.
13-02-2025 02:35 PM
@RH1978 It would be worth registering onthe Openreach network so you will hear if/when they will offer Full Fibre.
The Ofcom checker, or many of the switching sites, may be worth checking to see if any other suppliers are able to provide any services to you. https://checker.ofcom.org.uk/en-gb/broadband-coverage
13-02-2025 03:00 PM
Yes, that table confirms that once you give up your existing faster G.Fast connection there, all you can get is 80 Meg VDSL. Furthermore OR shows that you could be lumbered with it until 2027 by which time Full Fibre should materialise.
13-02-2025 06:12 PM - edited 13-02-2025 06:13 PM
Thanks, @Mustrum. Sadly there's only one other player and while they offer Full Fibre with really high speeds, my home "needs additional work to be completed before we can provide you with full fibre broadband". And the amount of time that could take to sort out is prohibitiv
13-02-2025 06:15 PM
Thanks, @XRaySpeX. Shocking really. It looks like all I can do is hope for the best!
13-02-2025 06:26 PM
Thanks for the help, @XRaySpeX , @Mustrum , @Matt_124 , @JimM11 , @Chris_B.
This has been a very worrying but helpful experience. I can see now that the sales person did not intentionally mislead me. They probably didn't even realise that I was on a plan that was giving me a better speed than they can now offer. It's a regrettable situation. If I'd known then what I have now learned, I would have paid the extra and just left things alone until I was forced off.
But I think I will make a complaint, as EE should really be more transparent and contact their customers to let them know this kind of potentially detrimental change was on the cards. Funnily enough, when I was originally contacted about my term coming to an end, they did offer that I could stay on 'Fibre Max Broadband 100 without landline' - but the problem I had was that when I tried to do it online, the website links just gave me error messages. None of the links to upgrade worked. No attempts to upgrade online would work, whatever route I tried. Which I now presume is because they were offering me something they couldn't actually sell.
13-02-2025 06:32 PM
@RH1978 At least now you are better informed as to what you can and cannot get.
Only you can say if 80Mbps is enough or not, but unless you have many users and/or games it should be enough for most households.
The more people who register on the Openreach site, the quicker they will implement their plans - you may want to spread the word, that said now they have a competitor in your area that will also have an influence.
13-02-2025 06:46 PM
Done!