2088998members
935online
1295350posts
Community Activity
Order status. Website not much help.
Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks
Home Phone Adaptor not linking
As the landlines are moving to digital, I had to buy a home adaptor to link with the hub. On trying to link the adaptor with the Hub and following the instructions, the adaptor starts to flash red meaning its not linked.Ive tried this now four five t...
Microsoft Teams not working
Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...
Parental Filtering Finally Working - EE Smart Hub Pro
I’ve been with EE since January and have the Smart Hub Pro WiFi 7.The website filtering hasn’t worked since day 1, despite having adult content blocked. For example, access to sites like ‘pxxxhub’ was allowed.Suddenly tonight it is now working. I can...
EE Fraud / Sony PlayStation Unauthorised payment
HiPlease can you help me. My daughter is an EE customer and on the 17th October when she was in bed and her phone was in another room, Sony charged to her phone 6 x charges, see below totalling £223.94. This a noticed when my recent bill was paid.We ...
SPORTS CHANNELS ON COMPUTER
I'm a recent subscriber to EE TV & Broadband. The sports from TNT & from Sky are fine on the TV but I'm getting confused as to which I can watch, if any, on a computer. This would be handy if others in the room are watching TV and I can use the compu...
sim activation
EE keep asking me to activate my sim. The phone seems to work so why? Activation goes wrong on EE website.
Money taken from bank account not mine
Money has been taken out off my account what’s this for it is 69.52 on the 16th may.bill for sim only was paid on the 6th may.
iPhone delivery
What is the current delivery time for Apple iPhone 16 Pro Max? My order was placed 10 days ago and the item dispatched within 24 hours. I live in a major city so I’m growing concerned that there is a problem. Where can I go to find out more?
The evolution of the BT TV box
Recently reading articles on various forums that Freely replacing freeview/Youview I wonder if this will come to the EE tv box the current offering delivered by aerial and even internet is rather limited compared to the competition and considering B...
