Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Migration from PlusNet to EE - nslookup timeout if server not specified

YorkshireMidge
Investigator
Investigator

‎21-07-2026 10:02 PM - edited ‎21-07-2026 10:07 PM

Just been migrated from Plusnet to EE today, and everything went well but I just noticed something a bit odd when I came to do an nslookup from my desktop.  

Basically, if the DNS servers weren't specified, the request would time out and you can see the address that pops up in the first nslookup is the IPv6 global unicast address. 

The only difference I can see from my old PlusNet hub is IPv6 is disabled on that, and enabled on the EE one and it doesn't look like it can be changed. 

You can see in the second example, I stipulate the default BT DNS address 81.139.56.100 used by my hub, and it then works. Ditto, if I specify the Google DNS server 8.8.8.8. 

Hub is SH31B running r4.26.2-R-1923137-PROD-83002

Any ideas? Thanks. 

 

IPv6.jpgnslookup.jpg

 

 

 

 

 

 

 

0 Helpful
11 REPLIES 11
YorkshireMidge
Investigator
Investigator

‎22-07-2026 02:04 PM

Just checked my hub and it seems to have updated itself and FW is now showing as r4.26.3-R-1923144-PROD-83002 but still seeing the same issue. 

0 Helpful
JimM11
Community Hero
Community Hero
In response to YorkshireMidge

‎22-07-2026 02:17 PM

@YorkshireMidge It's worth doing the 5 minute power off reset to the EE Hub, then seeing what is going on when powered back up again from the fresh restart.