Internet down?

Kernowmade · ‎25-05-2025

Anyone else's broadband down this morning? EE app unhelpful, simply says unable to check it, but doesn't say why.

Matt_124 · ‎25-05-2025

If you are on a New EE Broadband plan (with Essentials, All Rounder or Full Works in the plan name) you can text HELP to 66033 and this will run a check on your line.

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XRaySpeX · ‎25-05-2025

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Matt_124 · ‎25-05-2025

If you are on a New EE Broadband plan (with Essentials, All Rounder or Full Works in the plan name) you can text HELP to 66033 and this will run a check on your line.