04-10-2022 10:27 PM
Moved to a more rural location this month (Oct 2022) and chose EE Broadband. Took out the highest speed possible in this location. After going live 23/09, seemingly very few issues. LG Smart TV connected, iPad & iPhone, that's all, for the moment. Past 4 days, the service has been below expectations. Connected but 'no internet connection' throughout the day & night. TV on demand is obviously poor, because of this, as is using any app on iPhone as connects, buffers, no connection and reconnecting etc. Mobile data at this location is extremely poor. Mast issues too. I am reliant on broadband unless I drive 10 miles! I have logged in to my Hub with admin password and downloaded the technical logs. Anyone out there to help? Reliant on WiFi up & running to even call 150 so calls regularly dropping out.
06-10-2022 01:09 PM
@pip11 Exactly, but nobody says "BT EE" 😉.