Inconsistent connection from 2 days after installation

[pretend_yorkie]

Have you used this to solve the grinding to a halt but not showing as disconnected issue? Our connection has been inconsistent from 2 days after installation.

I’d assumed it was the actual connection at fault but this thread supports the open reach chap’s assertion that there’s nothing wrong anywhere in our archaic copper lines…

The last “EE guide” I spoke to thinks a downgraded router would solve the issue… asked if I had my old BT stuff - no, I sent that back as it was demanded! 
And EE will only send me a like for like router to try and solve the problem. 

I’m due my 4th open reach engineer visit next week; it’s been the same guy each time and we both know he’s not going to solve the problem but  I’ll get some nice biscuits in for him anyways. 

[XRaySpeX]

That's good! The sync speed is up by about a third & now within its expected range, The speedtest is about double & is now much flatter which indicates the line is more consistent.

Unless there are any wires connected to that translucent connector inside which can be removed it is likely that the NTE5C faceplate itself is faulty. I once had 1 like that.

Sorry, that link that I gave you to NTE5C instructions has now been removed by OR. Just as well @JimM11 gave you a pictorial run-thro'. There are also YouTube videos to be found on Google.