07-05-2026 10:15 AM
I'm confused. I am currently signed up to Namesco and I pay them for both Starter Mail, and Authenticated SMTP Access. I'm due to renew in ten days time, so it's a bit short notice to change email address, but do I need the SMTP access? I don't have a website so I don't know what I'm paying for. Is EE an ISP? Am I paying for two ISPs? I'm confused... 😕
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07-05-2026 02:21 PM - edited 07-05-2026 02:27 PM
No, not 2 ISPs. EE is your only ISP.
Namesco is a domain & web hosting co. It is providing you with an email service with your own unique domain name providing your own, possibly many, email addy(s).
Yes, you could ditch Namesco & take up email services from the like of Gmail, Outlook.com & Yahoo. You lose your own domain with its possibly many email addys. You will be forced to change your email addy if you do this. This will have no effect on the BB service & Net access you get from EE as your ISP. Note that EE will not provide you with any email services.
You need SMTP access to be able to send emails but you will get it from any email provider as a matter of course.
07-05-2026 11:35 AM
@junglemonkey Yes EE is a Broadband and Mobile ISP, but it does not provide a free e-mail address service to you.
07-05-2026 11:37 AM
So I could ditch Namesco and use a free mail service like Gmail or something?
07-05-2026 11:42 AM
@junglemonkey What is the other company providing you with, just a personal business web mail address to use, if so then either GMAIL, OUTLOOK etc and sign up for a free e-mal address,,, Then you can use either off the options and a program to get smtp mail from either.
07-05-2026 02:21 PM - edited 07-05-2026 02:27 PM
No, not 2 ISPs. EE is your only ISP.
Namesco is a domain & web hosting co. It is providing you with an email service with your own unique domain name providing your own, possibly many, email addy(s).
Yes, you could ditch Namesco & take up email services from the like of Gmail, Outlook.com & Yahoo. You lose your own domain with its possibly many email addys. You will be forced to change your email addy if you do this. This will have no effect on the BB service & Net access you get from EE as your ISP. Note that EE will not provide you with any email services.
You need SMTP access to be able to send emails but you will get it from any email provider as a matter of course.
07-05-2026 02:27 PM
Thank you
07-05-2026 02:29 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.