How to connect linksys Velop WHW03 to EE Smart router (white)

[Expatal]

So i have a Velop WHW03 3 node mesh system, i know its old, but it has always been sufficient. I now have EE fixed line Broadband with the EE Smart Router. The Velop is showing in WiFi and Ee home app but is not connecting to the Internet when plugged in with Cat 5 cable. Tried all 3 nodes, plugged into each port on the router 1 at a time but won't connect to Internet.

Have EE blocked its use or is there a setting I need to change, never had any problems in the past.

[Expatal]

A router supplied by my ISP and the 3 velop nodes.

[Mustrum]

OK. suit your self - let me know if you remember any more info in the morning.

[Expatal]

What more info. I don't know what you want that I haven't already told you 

[Mustrum]

You have told me very little.

"A router supplied by my ISP "  What router - what ISP?

Unless it was another BT based ISP or Router then the router login and IP range stands a good chance of being different to the EE one. 

Alas my or anyone elses mind reading ability is going to struggle unless you give us some basic info.

[Expatal]

Thanks for your efforts, my nephew has managed to solve the problem somehow. You were correct it was not being blocked by the router. What he did I don't know, but it is working.

So thank you for your attempts and apologies for my "unhelpfulness"

[Mustrum]

@Expatal  glad to hear it is now sorted, thank for letting us know.

[richard_w1]

Hi there. I saw your posts about connecting an old Velop to  EE smart router. This is pretty much what I need to do when the EE guy arrives to switch on my FTTP. 

I see your nephew managed to solve the problem. I wonder if you know what was done?

rgds

Richard Williams