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How much do I need to pay for my line to be reconnected

forrestgumpy197
Explorer

‎22-09-2022 12:32 PM

 
0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎22-09-2022 12:53 PM - edited ‎22-09-2022 12:54 PM

@forrestgumpy197  You’ll have to call customer services from a different phone as this forum doesn’t have access to your account to get that information.   Once paid it can take up to 24 hours to get you reconnected. 
you should also be able to see what you need to pay via your online account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎22-09-2022 10:13 PM

Why's it been disconnected in the 1st place?

If it has already been cancelled you'll have to apply for a line again.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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