I've slightly damaged a phone cable in the garden (the cable is about 1cm in diameter and comes directly from the telegraph pole which is also inside the garden) while trimming the hedge, as a new one was installed following storm eowyn and I didn't realise that it had just been draped loosely through the middle of some bushes. The damage is fairly superficial - there's a cut in the surface of the cable but isn't very deep, and as far as I know there's no issue with the service. I've taped it up with insulating tape but thought I'd best report it just in case it required any attention. However, I can't seem to find any easy way to do this - all the phone options seem to be for checking and reporting faults on the line through an automated service (and don't connect to a person) and there doesn't seem to be any option to email or send a message.
I'd also like to raise some concerns about the installation of the cable itself. As above, it's been threaded through various bushes and fences then just run along the ground through high grass in the neighbouring property before connecting to another telegraph pole, which doesn't seem very sensible - the next time someone cuts everything back there's a high chance of it being damaged further.
Any advice would be appreciated!
