06-10-2025 09:27 AM
I am looking to block individual websites on my router (news sites, trying to read the news less). I have been able to activate parental controls for ungrouped devices, but the specific websites I have added are still accessable on all my devices. I tried creating a group instead, but when I do that the app won't let me add any devices, simply saying 'no devices selected' when I try to add one.
I'd also like to just be able to block individual sites without the slew of other sites blocked by the parental controls function, but as far as I can tell, this is a function that every other ISP offers and that EE has decided to make impossible by locking all these functions in their terrible app.
Solved! See the answer below or view the solution in context.
06-10-2025 04:55 PM
Hey @callumadavis, you should definitely be able to sort this through the app, so if you're having trouble I'd recommend making sure both it and your phone's software are fully up to date.
If all else fails a reinstall can be worth a try as well.
From there, if you continue to struggle please get in touch with our team, and they'll be able to take a look into how everything is set up at our end.
Peter
06-10-2025 09:44 AM
EDIT: Looks like I have been able to change the settings on Light parental controls so that they only block the sites I want to. Except of course, the sites aren't actually blocked in any way...
06-10-2025 10:37 AM
EDIT2: Apparently none of my parental control settings are saving anyway (except the list of sites, which doesn't actually block them), so nothing I do on the section matters...
06-10-2025 11:00 AM
@callumadavis Don't waste your time, what you are trying to do is not a function of the EE Routers! If you find another that does it then go to them!
""but as far as I can tell, this is a function that every other ISP offers and that EE has decided to make impossible by locking all these functions in their terrible app.!!
06-10-2025 11:11 AM
You should be able to do this using the EE app - see Block types of websites and specific websites
06-10-2025 01:11 PM
I initially tried following the instructions on that page. The problem is simply that the app doesn't work, so none of those instructions work.
06-10-2025 04:55 PM
Hey @callumadavis, you should definitely be able to sort this through the app, so if you're having trouble I'd recommend making sure both it and your phone's software are fully up to date.
If all else fails a reinstall can be worth a try as well.
From there, if you continue to struggle please get in touch with our team, and they'll be able to take a look into how everything is set up at our end.
Peter
06-10-2025 05:05 PM
@callumadavis Follow the advice off @Peter_W and get EE to check the account side, if that is not correct then you app is as good as a chocolate teapot in front off a chocolate fireguard!